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Data Analytics Manager

Data Analytics Manager

​​​​​​​London or Bristol (hybrid working, minimum two days per week in the office), home working considered
£46,698 – £47,828 (London) / £42,373 – £43,361 (National)
Full time, permanent 
Closing date: 9th September 2024
Interview date: 19th and 20th September
​Organisation:

​Housing membership organisation


Do you have a keen eye for data and experience of analysing trends? Along with experience of disseminating this to wider teams?
​
Our client is currently looking for a Data Analytics Manager to lead on member intelligence across the organisation, ensuring the accuracy and quality of data is maintained. You will be responsible for managing a small team, working to effectively utilise this intelligence, whether it be to inform policy work, or to develop new services across the housing sector. 
​Role:
​

In this role you will:

  • Provide leadership and support to the team in line with the core values of the organisation and with the commitment to drive standards of service to members
  • Establish systems and processes to collect, maintain and utilise member data and intelligence effectively
  • Manage the interface with the Customer Relationship Management system to ensure accuracy and efficiency
  • Use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for organisational work
  • Work with communications colleagues to use data and intelligence to shape messaging about how the sector is regarded by members, stakeholders and the wider public
  • Work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.
Candidate:​

You must be able to demonstrate:
​
  • ​A relevant under-graduate degree with a research component or equivalent experience​
  • Experience working with data in membership, not for profit or business environment
  • Experience in managing budgets
  • Strong management skills
  • Effective use of CRM systems to inform and deliver high quality customer service and insight
  • Knowledge of GDPR and data protection legislation
  • Experience using data visualisation tools such as Tableau or Power BI
  • Excellent analytical and numeracy skills.
Apply:

To be considered for this role, please send of a copy of your CV to [email protected]

Candidates with relevant skills and experience will be contacted and a full Job Description will be shared for completion before the closing date. Our client is considering applications on a rolling basis so please apply as soon as possible.

Please note: Candidates applying for this role must already have the right to work in the UK.

​As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.​
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